Everything you need to deliver and track superior customer engagement.
We are one of the leading CRM company from Malaysia that provides CRM software and services in the Asia-Pacific region. Our powerful hybrid combination of CRM software and services provides our clients with all the ammunition they need to engage with their customers efficiently and effectively.
Star CRM offers a powerful suite of 12 CRM software solutions and services. Our software solutions and services are used to manage loyalty, cross-sell, up-sell, marketing automation, digital marketing, sales, customer service, outbound telemarketing, data and analytics.
You want to engage us for one key reason - We deliver results ! Plus 8 other strengths that make us unique in the marketplace. We were also named the Best CRM Cloud Vendor of 2018 by Frost & Sullivan in Malaysia. Also, APAC CIO Outlook Magazine ranked us No. 7 in the APAC region.
I had the pleasure of working with Star CRM on a number of assignments when I was the Head of Retail Financial services at CIMB bank. I was always very impressed with the teams that Star CRM put on the projects, and most importantly Star CRM is very focused on delivering tangible results which can be benchmarked against our efforts prior to us engaging them. If you are interested in improving your results in areas such as cross selling, customer acquisition, and customer retention I would definitely recommend that you talk with them.
Star CRM's innovative marketing software solution, STARDriver, coupled with a strong, hands-on management team, make them an excellent partner to work with. They have played an instrumental role in the conceptualization and execution of our Loyalty Program. Their flexibility and agility is truly critical in this fast-moving world.
Star CRM have been providing out of hours support to our company for 12 years now. They proactively assess the service based on agreed KPI’s and would raise process improvements to better serve the customers and improve our business relations. The dedicated team have always been supportive and flexible to carry on tasks even at short notice. They can deliver our requirement and meet expectations without a fault. To date, we have not received any complaints from our customers and even stakeholders are happy with the partnership.
Microsoft likes working with Star Solutions because of the strategic aspect they bring to the table. They have a rare combination of marketing and technology skills that allows them to deliver a unique proposition in terms of strategy, execution and measurement.
Star CRM is like a mini Accenture ! Small but highly effective army of people, skills and technology. Plus the fact that they are always fast on turnarounds and proactive with their Client engagements makes a difference.
Do you want a career at Star CRM? Read on and see what it takes.
Our crew comprises of 60 talented, results-oriented individuals from the 3 worlds of technology, marketing and data. We come from all over the world and have great fun working together.
We are a hardworking, honest, geeky, fun, international bunch of people with one common ambition ; solving our Clients' business problems and making a difference to their business.
If you are interested in a serious career and are not just after a job that pays your bills, get in touch wtih us. We are demanding and have high standards but the ride is absolutely worth it !!!
If you do not like hard work, detail, problem solving, learning new things, innovating, data, software, cracking your head on constant improvements and speaking in English, please do not apply.
“We are extremely proud to be presented with the 2018 Frost & Sullivan Malaysia CRM Cloud Vendor of the Year award. Ultimately, regardless of what industry you’re in, it all boils down to the relationship with your customers and how you manage it. We have 12 cutting-edge products and services designed to do just that. Our CRM software and services give our Clients all the ammunition they need to engage with their customers efficiently and effectively. We are constantly pushing the boundaries of technology to make our solutions more intelligent and sophisticated in terms of interaction and engagement with customers. We are currently in the process of enhancing some of our solutions using AI and blockchain technology…we are very excited about this. Watch this space!” said Kareem Qureshi, Managing Director at Star Solutions.
Star CRM was named the Best CRM Cloud Vendor of 2018 by Frost & Sullivan. 33 companies in Malaysia were recognized for their outstanding industry achievements after some rather rigorous benchmarking by Frost & Sullivan. Our awesome Starlites let their hair down and partied the night away at the Hilton KL Sentral !!! :-)
We are stoked about being recognized by APAC CIO Outlook Magazine as No. 7 out of the Top 25 CRM solution providers in Asia-Pacific. We could have not done this without our awesome team and amazing Clients !!!
We have some great parties every quarter. We work hard for our Clients and make it a point to spend some quality time letting our hair down. This was a 70s themed party and what great fun it was !!!
Want to take your customer engagement to the next level?
Looking for the right software platform to manage your CRM initiatives ?
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Want to launch a loyalty program ?
Need an automated call centre ?
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Want to improve your churn rates?
